Track Order

We understand that you want to stay updated on your order's status, and at Shiny Cool, we’ve made it easy for you to track your package.

1. How to Track Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package. Follow these steps:

1. Check your email inbox for a shipping confirmation email from Shiny Cool.
2. Locate your tracking number within the email.
3. Click the tracking link or visit our carrier’s tracking page and enter your tracking number to view the status and estimated delivery date.

2. Tracking Information Not Available?

If you do not see any tracking updates, please allow 24 hours for the carrier to update the information. If the tracking information is still not available after this time, please contact our support team at [your contact email].

3. Lost or Delayed Orders

While we strive to ensure all orders arrive on time, delays or issues may occasionally occur. If your order is delayed or if you believe it may be lost, please reach out to us with your order number and tracking information so we can assist you.

4. Need Help?

If you have any questions about tracking your order or need further assistance, our customer support team is here to help.