Shipping Policy
At Shiny Cool, we are committed to delivering your orders efficiently and securely. Please read our shipping policy below for details on shipping times, costs, and other important information.
1. Shipping Destinations
- We currently ship within the USA only. Unfortunately, we do not offer international shipping at this time.
- Please ensure that your shipping address is correct when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
2. Shipping Rates and Delivery Times
- Standard Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-3 business days.
Shipping rates are calculated at checkout based on the weight and destination of your order. Please note that these delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or weather conditions.
3. Order Processing
- Orders are processed within 1-2 business days. You will receive a confirmation email with a tracking number once your order is shipped.
- If your order contains multiple items, they may be shipped separately based on stock availability. You will be notified of any delays or partial shipments.
4. Tracking Your Order
- Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow 24 hours for tracking information to update.
- If you have any issues with tracking your package, feel free to contact us at [your contact email].
5. Shipping Delays
While we strive to meet all delivery estimates, delays may occur due to unforeseen circumstances such as extreme weather, carrier issues, or holiday surges. In such cases, we will do our best to notify you of any delays.